Marla attended Redlands Community College, Oklahoma City University and most recently, the University of North Florida, majoring in Business Psychology. Prior to entering the insurance industry, she had extensive business management and human resources experience. She served as project manager for AOL as well as a regional manager for Aaron’s Sales and Lease. Her focus with both companies was performance management and training. Her extensive management and training experience have proven to be a unique asset for AIA and CRU group.
Marla began her career in insurance during Hurricane Irma, September 2017 as a Property Claims File Examiner. As a file examiner, she quickly realized the insurance claims management and training was an ideal career transition for her task and detail-oriented skillset and people focused management experience. Along with File Reviewing, Marla has extensive training and claims handling experience with Symbility, Xactimate, and Team Leading.